SERVICE / SUPPORT

 

Palm Tungsten T5 Handhelds
'The translator ran out of memory' (when working with Word, Excel and PowerPoint files in Documents To Go)
 
 
The third-party application Documents To Go is included in the box with some palmOne handhelds. If you need help with Documents To Go, please consult its third-party developer, Dataviz.

Size limit
When viewing native Word, Excel and PowerPoint files, you should be able to open files of any size, provided you have available space to store them (how to check available memory).

However, if you want to save changes to Word and Excel files, there is a file size limit:

  • To save native Word & Excel format files: 6MB limit
  • To save Word To Go, Sheet To Go and Slideshow To Go (PDB) format files: 4MB limit

If you create or edit a Documents To Go file that exceeds the maximum file size, you may receive the error "The translator ran out of memory."

What to do?
First, try to decrease the file size of your document. You can do this by splitting the document into multiple documents, or by deleting unneeded text.

If you prefer, you may wish not to save changes to documents that exceed the 6MB or 4MB size limit; you will still be able to view these large files on your handheld, but you won't be able to save any changes until you get back to your desk and use your desktop computer.