SERVICE / SUPPORT

 

Palm Tungsten T5 Handhelds
Tungsten T5 Drive Mode drive letter conflicts with another device on or near that letter under Windows XP
 
The Tungsten T5 handheld features a Drive Mode that lets you attach your handheld to a desktop or laptop computer, and directly access the handheld's Internal Drive on your PC. When this happens, Windows XP assigns a drive letter to your handheld's Internal Drive.

A limitation of Windows XP may cause conflicts with another device on or near an assigned drive letter your Tungsten T5 was or is trying to use.

If this happens, here's how to fix it:

  1. If you haven't already, turn on Drive Mode:
    1. Connect your Tungsten T5 to your Windows computer.
    2. On your handheld, turn on Drive Mode.
  2. On your PC, click Start, then Control Panel, then Administrative Tools.
  3. Select Computer Management.
  4. Select Storage.
  5. Below Storage, select Disk Management.
  6. On the right hand side of the Disk Management dialog, right-click on the drive of choice and choose Change Drive Letter.
  7. Select Change.
  8. Choose a new drive letter.
  9. Choose OK

You should now be able to connect your Tungsten T5 handheld to the newly assigned drive letter. If you continue to have problems please contact your System Administrator as you may need to create new drives on your Windows XP machine.