SERVICE / SUPPORT

 

Palm Tungsten C Handhelds
Keyboard button press responds with a different letter on my Palm™ handheld

 
 
With the addition of the built-in keyboard on the Palm™ Tungsten™ W and C handhelds, it also comes the ability to re-map the keys. So, if your handheld is responding incorrectly to your key presses, they may have been remapped. To correct this, please follow the below instructions:

1. Press the 'Home' button and select the 'Prefs' application.
2. For Tungsten W, use the drop down list in the upper right corner and select 'Keyboard'. For the Tungsten C, select 'Keyboard' from the list.
3. Click on the 'Re-map keys' button and select 'Reset All'.
4. A confirmation message will appear, to which you must select 'Reset all'.
5. Now tap 'Done', then press the 'Home' button where you should now be able to resume normal keyboard functionality.